PC Wizard Service DISCLAIMER
Payment, Terms, and Release of Liability CLIENT agrees to the following terms for service rendered by PC Wizard Service.
Payment Terms:
CLIENT agrees to pay a basic visit fee of $49 USD for PC Wizard Service to come to the CLIENT’s location to make the service call. This basic visit fee will only be waived with client's purchase of any service repair. PC Wizard Service reserves the right to refuse service as well as to change fees and rates at any time without notice. Residential or Commercial CLIENT agrees to pay PC Wizard Service for all charges at the time of service.
Release of Liability:
CLIENT AGREES TO RELEASE AND HOLD HARMLESS PC WIZARD SERVICE FROM ANY AND ALL LIABILITY ASSOCIATED WITH THE PERFORMANCE OF SERVICE OR THE PROVISION OF PARTS, AND ACKNOWLEDGES ALSO THAT PC WIZARD SERVICE OFFERS NO EXPLICIT OR IMPLIED WARRANTY OR GUARANTEE ON SERVICES PERFORMED OR PARTS PROVIDED, OTHER THAN THE MANUFACTURER’S WARRANTY, FURTHER:
1. CLIENT acknowledges that due to the nature of the service being performed, there is potential risk of damage or loss including, but not limited to, damage to Client’s home office, computer hardware, cabling, hubs, routers, switches, peripherals, accessories, and furniture, as well as potential risk of damage, corruption, or loss of computer software, applications, data, and data storage media.
2. CLIENT agrees to release and hold harmless PC Wizard Service from all liability for damage or loss as well as any incidental or consequential material or financial damage or loss that may result from the actions of PC Wizard Service, its agents or service representatives.
3. CLIENT grants PC Wizard Service, its agents and service representative’s access and permission to physically disassemble any and all computer systems, components, networks, cabling, hubs, routers, switches, peripherals, and accessories.
4. CLIENT grants PC Wizard Service, its agents and service representatives access security rights, and permission to open, view, and modify, edit, delete, or otherwise manipulate CLIENTs computer software, applications, data, and data storage media including, but not limited to the computer Operating System, word processing, spreadsheets, databases, workflow, graphics, audio, video, system drivers and libraries, and any other type of software or data that may be contained on CLIENTs computer system or network.
5. CLIENT grants PC Wizard Service, its agents and service representative, permission to physically access CLIENTs home or office property where CLIENTs computer system and/or network reside.
6. CLIENT grants PC Wizard Service, its agents and service representative, permission to perform modification to CLIENTs home or office property for the purpose of installing or troubleshooting computer and/or networking hardware, cabling, hubs, routers, switches or peripherals. Modification may include such practices as drilling through or disassembling furniture, walls, floors, carpet, or trim, laying and removing cabling and devices including affixing cabling and devices to furniture, walls, floors, or trim, using nails, screws, staples, hangers, or plastic ties.
7. CLIENT grants PC Wizard Service, its agents and service representative, permission to download and/or install software on CLIENTs computer and/or network, including but not limited to, virus scanners, diagnosis and repair utilities, drivers, libraries, and software requested to be installed by CLIENT.
8. CLIENT grants PC Wizard Service, its agents and service representative, permission to install hardware in CLIENTs computer and/or network, including but not limited to, memory chips, processor chips, cooling fans, batteries, hard drives, tape drives, storage devices, modem and communication devices, audio and video cards, network interface cards, hubs, routers, switches, printers, scanners, cables, and other hardware requested to be installed by the CLIENT.
PC Wizard Service strongly advises that CLIENT safeguard critical data by backing up said data prior to any services performed by PC Wizard Service. Unless specifically requested and provided as a paid service by PC Wizard Service CLIENT is responsible for any backup, archiving, or protective storage as well as restoration if required, of CLIENTs data. Client must take back serviced equipment when services are completed or a $10 a day stocking fee will be applied for each day a [Pc or Laptop] is in our shop. Pc Wizard Service is not responsible for items or equipment over 30 days of job completion. An early termination Fee of ($200.00 USD) will be charge in the event a monthly plan is cancelled before the end of its term. Pc Wizard Service has a No Refund Policy, once sales are completed and paid the sale is final. PC Wizard Service is a provider of billable on site services and does not offer or provide telephone technical support without a basic fee of $49 (Per 15 minutes and Per incident). Neither the signing of this agreement nor the performance of services by PC Wizard Service implies availability of telephone technical support. This document constitutes the entire agreement between CLIENT and PC Wizard Service. No other agreement whether verbal or written shall be in effect except if agreed to and authorized in writing.
By reading this document, CLIENT indicates that he/she has read and understands, and agrees to the terms of this Payment Terms and Release of Liability form, which is kept on file at the offices of PC Wizard Service.
|
